kj33 Privacy Policy

01Introduction

kj33 ("we", "us", "the Platform") is committed to protecting the privacy of all individuals who use or interact with the kj33.ws website and its associated gaming and betting services. This Privacy Policy ("Policy") describes the categories of personal data we collect, the purposes for which we process that data, the circumstances under which we may share it with third parties, the security measures we apply, and the rights you hold as a data subject under applicable law.

This Policy applies to all registered players, prospective players who have submitted a registration form but not yet completed verification, and visitors who browse kj33.ws without registering. By accessing kj33.ws or creating an account, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

02Information We Collect

kj33 collects personal data across three main channels: information you provide directly during registration and account use, information generated automatically by your interactions with the platform, and information received from third-party payment and identity verification partners. The specific categories collected are as follows:

03How We Use Your Information

kj33 uses the personal data collected from you for the following purposes. Each processing activity is grounded in a legitimate legal basis as described in Section 4 of this Policy:

• Account creation, login authentication, and identity verification (KYC) to comply with anti-money-laundering requirements and our minimum age policy of 21+.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay, including matching transaction references, crediting account wallets, and maintaining audit-ready financial records.
• Delivering the gaming and sports betting services you have requested, including personalising your game lobby, tracking bonus eligibility, and monitoring wagering requirement progress.
• Fraud prevention, anti-money-laundering screening, detection of multiple account abuse, and identification of betting patterns that may indicate match-fixing, arbitrage abuse, or other prohibited activities as defined in our Terms and Conditions.
• Responsible gaming monitoring, including detection of patterns consistent with problem gambling behaviour, delivery of session time reminders, and enforcement of player-set deposit limits and self-exclusion requests.
• Sending transactional SMS messages related to your account activity (deposit confirmations, withdrawal status, security alerts, password reset codes). Promotional messages are sent only with your explicit opt-in consent and you may withdraw that consent at any time.

04Legal Basis for Processing

kj33 processes your personal data only where a valid legal basis exists for each specific processing activity. The legal bases we rely on are:

• Contractual necessity — processing required to fulfil our contractual obligations to you under our Terms and Conditions, including account operation, transaction processing, and bonus management.
• Legal obligation — processing required to comply with anti-money-laundering laws, identity verification requirements, fraud prevention obligations, and any other applicable legal requirements to which kj33 is subject.
• Legitimate interests — processing carried out in kj33's legitimate interests as a platform operator, including fraud detection, security monitoring, responsible gaming enforcement, and platform analytics used to improve service quality. We ensure that our legitimate interests are not overridden by your fundamental rights and freedoms.
• Consent — where we rely on your consent, such as for sending promotional communications, you have the right to withdraw that consent at any time without affecting the lawfulness of any processing carried out prior to withdrawal.

05How We Share Your Information

kj33 does not sell or rent personal data to any third party. We share data only in the following limited and controlled circumstances:

• Payment processing partners — bKash, Nagad, Rocket, and Upay receive only the transaction data necessary to process your deposit or withdrawal (amount, wallet number, reference). These partners operate under their own privacy frameworks and are not permitted to use your data for any purpose other than completing the transaction.
• Game and technology providers — third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive anonymised session and bet data necessary to serve game content and resolve technical disputes. These providers do not receive your identity or contact information.
• Identity verification services — where kj33 uses a third-party KYC verification provider to verify the authenticity of identity documents submitted by players, that provider receives only the specific document data required for the verification check. Verification providers are bound by strict data processing agreements.
• Legal and regulatory authorities — kj33 will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by a valid legal obligation, court order, or lawful request from a competent authority. kj33 will notify you of any such disclosure where legally permitted to do so.

06Payment Data and Financial Information

All financial transactions on kj33 are processed in Bangladeshi Taka (৳) via local mobile financial services. kj33 does not collect, store, or have access to full payment credentials such as mobile banking PINs, one-time passwords (OTPs) sent by bKash or Nagad, or internet banking passwords. The only financial identifiers stored by kj33 are the mobile wallet numbers associated with completed transactions and the corresponding transaction reference numbers.

Transaction history records are retained for a minimum of five years from the date of each transaction in accordance with standard financial record-keeping and anti-money-laundering compliance requirements. Players may request a summary of their own transaction history at any time by contacting kj33's support team.

07Cookies and Tracking Technologies

kj33.ws uses cookies and similar local storage technologies to maintain your login session, remember your language and display preferences, detect suspicious access patterns, and analyse aggregate platform usage trends. The categories of cookies used are:

• Essential cookies — required for the platform to function. These include session authentication tokens, CSRF protection tokens, and your account's active language setting. These cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies — aggregated, anonymised data used to understand how players navigate the platform, which games are most popular, and where technical errors occur. This data does not identify individual players and is used solely to improve the platform experience.
• Security cookies — used by kj33's fraud detection and responsible gaming systems to flag unusual account activity patterns, detect simultaneous logins from different devices, and enforce session time limits where applicable.

kj33 does not use third-party advertising cookies or retargeting pixels. No data collected via cookies on kj33.ws is shared with advertising networks or social media platforms.

08Data Retention

kj33 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal obligations. The following retention periods apply: account data (name, mobile number, KYC documents) is retained for the duration of the active account relationship and for a period of five years following account closure; financial transaction records are retained for a minimum of five years from the date of each transaction; support and communication logs are retained for two years; session and behavioural logs are retained for twelve months, after which they are anonymised or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where a legal hold is placed on data (for example, as part of an ongoing investigation or litigation), the standard retention period is suspended until the legal hold is lifted.

09Data Security

kj33 implements a layered technical and organisational security programme designed to protect personal data against unauthorised access, accidental loss, destruction, or alteration. Key security measures include: 256-bit SSL/TLS encryption for all data in transit; cryptographic hashing of all account passwords using industry-standard algorithms (no plain-text password storage); access controls that restrict employee access to personal data on a strict need-to-know basis; regular security assessments of the platform infrastructure; and automated fraud detection systems that monitor account and transaction activity in real time.

While kj33 takes all reasonable steps to protect personal data, no internet-based system can be guaranteed to be entirely secure against all possible threats. Players are encouraged to use strong, unique passwords for their kj33 accounts, to never share login credentials, and to contact kj33 support immediately if they suspect their account has been compromised.

10Your Rights as a Data Subject

Subject to applicable law and any overriding legal obligations kj33 is required to satisfy, you hold the following rights in respect of your personal data held by kj33:

• Right of access — you may request a copy of the personal data kj33 holds about you, including the categories of data held, the purposes for which it is processed, and the recipients to whom it has been disclosed.
• Right of rectification — you may request correction of any personal data held about you that is inaccurate, misleading, or incomplete. kj33 will process rectification requests within 14 working days.
• Right to erasure — you may request deletion of personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw the consent on which processing is based, or where the data has been unlawfully processed. Erasure requests are subject to kj33's legal retention obligations and will be assessed individually.
• Right to restriction — you may request that kj33 restricts its processing of your personal data pending resolution of a dispute about the accuracy of the data, or where you have objected to processing based on legitimate interests while kj33 assesses your objection.
• Right to data portability — where processing is based on your consent or on contractual necessity and is carried out by automated means, you may request that kj33 provides a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent — where kj33 processes your data on the basis of consent (for example, for promotional messaging), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact kj33's support team via live chat on kj33.ws or via the email address in the site footer. kj33 will respond to all data rights requests within 14 working days of receipt. kj33 may request proof of identity before processing a data rights request to protect against unauthorised access to another person's data.

11Children's Privacy

kj33 is an online gaming and sports betting platform intended exclusively for adults aged 21 years and above. The Platform is not directed at, and does not knowingly collect personal data from, any person under the age of 21. If kj33 becomes aware that it has inadvertently collected personal data from a person under the minimum age, it will take immediate steps to delete that data and close the associated account.

12Third-Party Links

kj33.ws does not contain links to external third-party websites. All navigation on kj33.ws remains within the kj33 platform. However, game content delivered through kj33 is served from third-party studio servers (such as those operated by Pragmatic Play, Evolution Gaming, and others). When you play a game on kj33, your session data for that game is processed by the relevant studio's infrastructure. kj33's data processing agreements with these studios require them to handle that session data in accordance with data protection standards consistent with this Policy. kj33 is not responsible for the privacy practices of third-party studios beyond what is governed by those data processing agreements.

13International Data Transfers

kj33 is an internationally operated online platform. Some of the third-party service providers we work with (including game studios and technology infrastructure providers) may process or store data on servers located outside Bangladesh. Where such transfers occur, kj33 ensures that appropriate safeguards are in place, including contractual clauses that require the receiving party to protect your data to a standard at least equivalent to the protections described in this Policy.

kj33 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection unless appropriate contractual or technical safeguards are in place to compensate for any shortfall in the local legal framework.

14Changes to This Policy

kj33 reserves the right to update or revise this Privacy Policy at any time. When a material change is made, we will update the "Last Updated" date at the top of this page and, where the change is significant, we will make reasonable efforts to notify registered players via SMS to their registered mobile number. The revised Policy takes effect from the date shown as the Last Updated date.

Your continued use of kj33.ws after a revised Policy has been published constitutes your acceptance of the updated Policy. If you do not agree to any change, you should discontinue use of the platform and may request account closure by contacting our support team.

15Contact and Data Requests

For all privacy-related enquiries, data access requests, correction requests, erasure requests, or complaints regarding kj33's handling of your personal data, please contact our support team via the live chat feature on kj33.ws or via the email address displayed in the site footer. All privacy requests are handled by kj33's dedicated data support team, who will acknowledge your request within two working days and aim to resolve it within 14 working days.

kj33 does not accept formal legal notices served via email. Any formal legal correspondence relating to data protection matters must be submitted in writing to kj33's registered administrative address, details of which are available upon written request to the support team.